Effective Date: July 15, 2026

Welcome to KRISHAVI (“KRISHAVI,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from krishavi.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

KRISHAVI is an online fashion brand specializing in premium women’s handbags.

Our current product categories include:

Handbags
Tote Bags
Shoulder Bags
Crossbody Bags
Satchel Bags
Top Handle Bags
Mini Handbags
Clutch Bags
Sling Bags

As our business grows, we may introduce additional fashion accessories and related products.

2. Information We Collect

We collect information in several ways to provide you with a better shopping experience.

A. Personal Information

When you place an order or create an account, we may collect:

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
City, State, Postal Code, and Country
Order History
Payment Confirmation Details (we do not store your complete card information)

B. Account Information

If you create an account, we may collect:

Username
Password (encrypted)
Wishlist
Saved Addresses
Purchase History

C. Device Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Time Zone
Website Usage Information
Referring Website
Pages Visited
Click Activity

D. Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember your shopping cart
Save your preferences
Improve website performance
Understand visitor behavior
Deliver a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

3. How We Use Your Information

We use your information to:

Process and deliver orders
Verify payments
Provide customer support
Respond to inquiries
Manage your account
Send order confirmations and shipping updates
Improve our website and services
Detect fraud and unauthorized activities
Comply with legal obligations
Send promotional emails or SMS (only where permitted or with your consent)

4. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send information about:

New handbag collections
Product launches
Exclusive offers
Seasonal sales
Promotions
Brand updates

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

5. Payment Information

To ensure secure transactions, payments are processed through trusted third-party payment providers.

KRISHAVI does not store your complete:

Credit Card Number
Debit Card Number
CVV
Banking Passwords
UPI PIN
Net Banking Credentials

Payment information is handled securely by our payment partners in accordance with applicable security standards.

6. Order Processing

To fulfill your orders, we may share necessary information with:

Payment service providers
Shipping and courier partners
Logistics providers
Warehouse and fulfillment partners

Only the information required to complete your order is shared.

7. Third-Party Services

Our website may use trusted third-party services, including but not limited to:

Payment gateways
Shipping providers
Website analytics services
Email marketing platforms
Customer support tools
Advertising and remarketing platforms

These providers have their own privacy policies governing how they handle your information.

8. Cookies and Analytics

We may use analytics tools to understand how visitors interact with our website.

This helps us:

Improve navigation
Enhance user experience
Optimize website performance
Understand customer preferences
Improve product offerings

Analytics data is generally collected in an aggregated or anonymized form where possible.

9. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders
Maintain your account
Provide customer service
Comply with legal and tax obligations
Resolve disputes
Enforce our agreements

When no longer required, your information will be securely deleted or anonymized.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of your personal information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your data, where legally applicable

To exercise these rights, please contact us using the information provided below.

12. Children’s Privacy

KRISHAVI does not knowingly collect personal information from children under the age required by applicable law without appropriate parental or guardian consent.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. International Visitors

If you access our website from outside India, you acknowledge that your information may be processed and stored in India or other jurisdictions where our service providers operate, subject to applicable legal safeguards.

14. Legal Compliance

We may disclose personal information when required to:

Comply with applicable laws
Respond to lawful requests from government authorities
Protect our legal rights
Investigate fraud
Enforce our Terms and Conditions
Protect the safety of our customers and the public

15. Business Transfers

If KRISHAVI undergoes a merger, acquisition, investment, restructuring, or sale of assets, customer information may be transferred as part of that transaction, subject to applicable legal requirements.

16. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be posted on this page along with the revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

KRISHAVI

Website: https://krishavi.com

Email: support@krishavi.com

Customer Support: Monday–Saturday, 10:00 AM–6:00 PM (IST)

Consent

By accessing or using krishavi.com, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and processing of your information as described herein.