Terms & Conditions

1. Introduction

These Terms & Conditions govern your access to and use of the KRISHAVI website, including browsing, purchasing products and using any services made available through the website.

By using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

2. About KRISHAVI

KRISHAVI is a handbag and fashion accessories brand offering contemporary products designed for everyday style and use.

Product names, descriptions, images, prices and availability may change from time to time.

3. Website Usage

You agree to use the KRISHAVI website only for lawful purposes and in a manner that does not harm, disable or interfere with the website or its services.

You must not attempt to gain unauthorised access to the website, its systems, servers or customer information.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, dimensions and other information displayed on our website are accurate.

However, the appearance of product colours may vary depending on your device, screen settings and lighting conditions.

Minor variations in materials, textures or finishes may also occur and do not necessarily indicate a defect.

5. Product Availability

All products are subject to availability.

KRISHAVI reserves the right to limit quantities, discontinue products or change product availability at any time without prior notice.

6. Prices & Taxes

Product prices displayed on the website are shown in Indian Rupees (INR), unless otherwise stated.

Prices may change at any time. Any applicable taxes, shipping charges or other costs will be displayed during checkout where applicable.

7. Orders

When you place an order, you are making an offer to purchase the selected products subject to these Terms & Conditions.

An order confirmation does not necessarily mean that KRISHAVI has accepted the order. Orders may be cancelled or declined in certain circumstances, including product availability, pricing errors, payment issues or suspected fraudulent activity.

8. Customer Information

You are responsible for providing accurate, complete and up-to-date information when placing an order.

This may include your name, contact number, email address and delivery address.

KRISHAVI is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

9. Payments

Payment options available to you will be displayed during checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

KRISHAVI may use third-party payment service providers to securely process transactions.

10. Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery estimates are provided for guidance and may vary depending on location, courier availability, weather conditions, holidays and other circumstances beyond our control.

For complete information, please refer to our Shipping Policy.

11. Returns & Refunds

Returns, exchanges and refunds are subject to the conditions described in our Return & Refund Policy.

Please review the Return & Refund Policy before making a purchase so that you understand the applicable eligibility requirements and procedures.

12. Order Cancellation

Customers may request cancellation before an order has been processed or shipped, subject to our cancellation procedures.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return process may apply.

13. Intellectual Property

All content available on the KRISHAVI website, including but not limited to logos, brand names, photographs, product images, graphics, text, designs, videos and website layouts, is owned by or licensed to KRISHAVI unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish or use KRISHAVI content for commercial purposes without prior written permission.

14. User Content

If you submit reviews, photographs, comments or other content to KRISHAVI, you agree that the content must be lawful, respectful and not infringe the rights of any third party.

KRISHAVI reserves the right to remove content that is unlawful, offensive, misleading or otherwise inappropriate.

15. Prohibited Activities

You must not use the website to:

• Violate any applicable law or regulation.
• Attempt unauthorised access to our systems.
• Interfere with website functionality.
• Upload malicious software or harmful code.
• Use automated systems to improperly access the website.
• Misuse customer accounts or personal information.
• Engage in fraudulent or deceptive activities.

16. Third-Party Services

Our website may use third-party services such as payment processors, delivery partners, analytics services or other technology providers.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

17. Website Availability

We aim to keep the KRISHAVI website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted or free from technical issues.

Temporary interruptions may occur due to maintenance, technical problems, security issues or circumstances beyond our reasonable control.

18. Limitation of Liability

To the extent permitted by applicable law, KRISHAVI will not be responsible for indirect, incidental or consequential losses arising from the use of the website or inability to access the website.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.

19. Privacy

Your use of the KRISHAVI website may involve the collection and processing of personal information.

Please review our Privacy Policy to understand how we collect, use, store and protect your information.

20. Changes to These Terms

KRISHAVI may update these Terms & Conditions from time to time to reflect changes to our services, business practices or applicable requirements.

Updated terms will be posted on this page. Your continued use of the website after changes are posted may constitute acceptance of the updated terms, to the extent permitted by law.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts, subject to applicable law.

22. Contact Us

If you have any questions about these Terms & Conditions, please contact KRISHAVI through our Contact Us page.